Terms and Conditions of Service
Last updated: 20 October 2026
1. Scope
1.1. These Terms and Conditions govern the catering services for weddings and events provided by AMIDA EVENTS S.L.U. (hereinafter, “AMIDA”), including gastronomic extras, and form an integral part of the services contract that AMIDA signs with each client.
1.2. Matters not covered by these Terms and Conditions are governed by the contract. In the event of any conflict between the two documents, the contract shall prevail.
2. Quotes and Prices
2.1. Quote validity. All quotes issued by AMIDA are valid for 30 calendar days from their date of issue.
2.2. Applicable price. Prices are always those in force in the year in which the event takes place. If the event takes place in the same year in which it is booked, the price is frozen; if it takes place in a different year, the rates in force in the year of the event apply.
2.3. Annual review. Each year’s rates are published in November of the preceding year and remain in force throughout that year.
2.4. Taxes. All amounts are stated excluding VAT, unless expressly stated otherwise.
3. Booking and Contracting
3.1. AMIDA does not accept provisional bookings.
- Weddings: €2,500 plus VAT (€3,025 VAT included).
- Corporate events: 10% of the original quote.
3.5. Date confirmation. The event date will be confirmed once the contract has been signed and the initial payment received.
3.2. Signature of the contract. The client must read and sign the contract before making payment. If payment is made without the contract having been signed, such payment shall be deemed acceptance of all the conditions. The contract may be signed digitally or in person.
3.3. Acceptance by email. Acceptance of the quote by email, together with payment of the booking fee, will be valid as confirmation of the quote.
3.4. Initial payment. An initial payment is due on signature of the contract, the amount of which depends on the type of event:
3.6. Refund of the initial payment. The initial payment will only be refundable if the client cancels in writing within the 15 calendar days following signature of the contract.
4. Payments and Invoicing
4.1. Payment method. All payments will be made by bank transfer, except for the menu and cocktail tastings, which are paid in accordance with section 5.6.
4.2. Bank charges. Charges for international transfers shall be borne by the client.
4.3. Final invoice. The final invoice will be issued 30 days before the event and must be paid within 5 days. If it is not paid within that period, AMIDA may treat the event as cancelled.
4.4. Overtime. Any anticipated overtime must be paid before the day of the event.
5. Menu Tasting and Menu Selection
5.1. The menu tasting is available for weddings, gala dinners and large-scale corporate events. It takes place at Room Service (C/ Concepción, 3) by appointment.
- Two people, with the event confirmed and the booking fee paid: included.
- Each additional guest: €140 per person, VAT included.
- Event not yet confirmed: €170 per person, VAT included.
5.3. The menu tasting does not include à la carte extras or alcoholic beverages or wines outside the proposal, which will be invoiced separately.
5.2. The price of the menu tasting is as follows:
5.4. The menu and beverages are chosen at the menu tasting and may be changed up to 30 days before the event date.
5.5. Cocktail tasting. The client may, if they wish, book a cocktail tasting, which takes place at Bar Nicolás (Plaça del Mercat, 19) by appointment. Each cocktail consumed will be charged.
5.6. Everything charged at these tastings will be paid on the spot by credit card.
6. Number of Guests and Special Menus
6.1. Final number of guests. The client must confirm the final number of guests 30 days before the event date. This figure may not be changed under any circumstances.
6.2. Menu adaptation. Banquet starters and main courses may be adapted to vegetarian, vegan or other requirements.
6.3. Special menus. Special menus for dietary or cultural reasons are included at no cost up to a maximum of 10% of the
total number of guests. If more than 10% of attendees require a special menu, €25 per person will be charged.
6.4. Menu choices and dietary restrictions must be confirmed at least 30 days before the event date.
7. Open Bar and Cocktails
7.1. Open bar. At all weddings, the first extra hour of open bar will be charged for 100% of guests. From the second hour, weddings with more than 100 guests will be charged at 75%; weddings with 99 guests or fewer remain at 100%.
7.2. Cocktails. Cocktails are an optional supplement to the party open bar; they do not replace the included beverages and are charged for 100% of guests. Extra hours of cocktail service will be charged at 40% of their initial price.
8. Service, Staff and Duration
8.1. Service team. All quotes include the full team (maître d’hôtel, head barman, waiting staff, chefs and logistics) according to the format and scale of the event, as well as the production and service of the accepted menu.
8.2. Service duration. The duration of the service will always be as expressly stated in the quote confirmed by the client. This time includes both guest service and AMIDA’s internal operations (kitchen, front of house and its own catering logistics).
8.3. Overtime. Any time beyond the contracted duration will be considered overtime, whether due to delays, last-minute changes or guests arriving early. AMIDA’s team will not extend the service unless overtime has been contracted in advance.
8.4. Staff menu. The staff menu is charged at 50% of the price of the contracted menu, with no changes or alternative choices. Staff menus do not count as guest menus towards the established minimums.
9. Equipment, Setup and Logistics
9.1. Included materials. All quotes include crockery, glassware and cutlery from the catalogue, in sufficient quantity for the expected number of guests, as well as table linen and cloth napkins from the catalogue. The exact quantities will be detailed in each client’s quote.
9.2. Materials not included. Floral decoration, decorative or themed furniture, and designer glassware or crockery are not included.
9.3. Client’s own materials. If the client wishes to use their own tableware, décor or furniture, they must notify AMIDA in advance. AMIDA sets up and removes its own materials, but does not place or move materials belonging to other companies, nor does it deduct any amount for them.
9.4. Setup and breakdown. Setup and removal of materials will take place on the day of the event. For complex events, AMIDA may set up the day before and break down the day after. Setup or breakdown on other days will incur additional staff, transport and logistics costs.
9.5. Access to the venue. The client must give advance notice of any access restrictions or technical conditions at the venue. AMIDA will not be liable for costs or delays arising from a lack of such information.
9.6. Transport, logistics and breakages. Transport, logistics and breakages are quoted separately. The breakage item is mandatory.
9.7. Estates with an exclusive supplier. At estates with an exclusive equipment supplier, AMIDA will cover only the basic package. Any additional costs and extra equipment shall be borne by the client.
10. Services Not Included
10.1. The following are not included in the quote:
- The estate or event venue.
- External infrastructure: marquees, kitchen tents, generators, power connections, climate control, technical flooring, etc.
- Technical and artistic services: DJ, musicians, sound, lighting, microphones and staging.
- Ancillary services: cloakroom, toilet cleaning, security, valet parking, guest transport, etc.
10.2. Toilet cleaning must be contracted at Grupo Amida’s exclusive estates.
10.3. These services may be contracted directly by the client, recommended by AMIDA through partner suppliers, or included in the quote. AMIDA will not be liable for services it neither coordinates nor invoices.
11. Exclusivity
11.1. AMIDA is the exclusive provider of all food and beverage services at the event.
12. Weather and Technical Contingencies
12.1. Event format. The client decides where and how the event takes place and bears any weather-related costs, such as marquees, power supply or setup changes.
12.2. Setup locations. Setup locations will be confirmed at least 24 hours before the event.
12.3. Adapting to the weather. AMIDA will adapt to weather conditions as far as possible, but does not guarantee normal service if measures have not been taken in advance.
12.4. Technical contingencies. AMIDA will not be liable for electrical failures or failures of other infrastructure at the estate.